At our farm, we maintain rigorous quality control to ensure we deliver
safe, reliable and high-quality genuine wasabi to our customers.
Therefore, we strictly prohibit any purchases made for the purpose of resale
or re-sale, whether domestically or overseas, as well as the sale of our
products without our farm’s permission.
Furthermore, we are in no way associated with any sales activities that
use our farm’s name, logo, product images or product descriptions without
authorisation, nor with sales conducted on fraudulent websites, social
media platforms, e-commerce sites, auction sites or second-hand marketplaces
that impersonate our farm.
Products purchased from sources other than authorised retailers, including
those overseas, are not covered by our quality guarantee, authenticity
guarantee or customer support.
Should you become aware of any suspicious sales using our farm’s name,
sales at significantly low prices, or instances where goods are not delivered
after payment has been made, please contact our farm before making a purchase.
Should we identify any malicious resale, unauthorised sales, infringement
of intellectual property rights (including trade marks and copyright),
unfair competition or fraudulent activities, we will take strict action—regardless
of whether the activity occurs domestically or overseas—including requesting
the removal of content from sales sites, reporting the matter to the relevant
authorities and, where necessary, taking legal action.
We ask for your understanding and cooperation so that you may enjoy our
genuine wasabi with complete peace of mind.